SFTP, FTP, and WebDAV services only: Elevated error rates
Incident Report for Files.com
Resolved
Files.com is aware of elevated error rates on the FTP, SFTP, and WebDAV services on Files.com in all regions from 10:29am to 10:36am Pacific Time.

We believe this incident impacted less than half of total traffic across these services during this time period.

This incident did not impact any other network services such as API, AS2, HTTP, or others.

We are compiling a Root Cause Analysis for this incident, which we will post here as soon as it is ready.
Posted Oct 29, 2024 - 10:30 PDT