All Systems Operational
Files.com Website Operational
90 days ago
100.0 % uptime
Today
Web Interface Operational
90 days ago
100.0 % uptime
Today
FTP/FTPS Operational
90 days ago
100.0 % uptime
Today
SFTP Operational
90 days ago
100.0 % uptime
Today
WebDAV Operational
90 days ago
100.0 % uptime
Today
LDAP/Active Directory Operational
90 days ago
100.0 % uptime
Today
RestAPI Operational
90 days ago
100.0 % uptime
Today
Webhook API Operational
90 days ago
100.0 % uptime
Today
Share Links Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 3, 2021
Resolved - All services have been restored and are operating normally. We identified that there were intermittent connection and performance issues. As of 3:15am PT, a fix has been implemented and we will continue to monitor the results. We will follow up with an Incident Report within ten (10) business days including the root cause and steps taken to address the root cause. If you need additional support, please do not hesitate to contact our Customer Success team by email, live chat, or phone. Thanks for your support while we resolved this issue.
Mar 3, 03:58 PST
Investigating - We have detected intermittent connection issues with the service, and we are actively investigating. Certain customers may have intermittent connection issues or degraded performance. We will provide additional updates as they become available. Customers with urgent questions are encouraged to contact our Customer Success team by email. Thank you for your patience.
Mar 3, 03:00 PST
Mar 2, 2021

No incidents reported.

Mar 1, 2021

No incidents reported.

Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021

No incidents reported.

Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021
Resolved - At 8:57am UTC, our monitoring systems detected a major outage in accessing the Files.com service. Our engineers immediately responded and had the system fully operational by 9:15am UTC. We will follow up with an Incident Report within ten (10) business days including the root cause and steps taken to address the root cause. If you need additional support, please do not hesitate to contact our Customer Success team by email, live chat, or phone. Thanks for your support while we resolved this issue.
Feb 23, 00:57 PST
Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.

Feb 17, 2021

No incidents reported.