All Systems Operational

Uptime over the past 90 days. View historical uptime.
Core Services / API Operational
90 days ago
99.99 % uptime
Today
Web Interface Operational
90 days ago
100.0 % uptime
Today
FTP/FTPS Operational
90 days ago
100.0 % uptime
Today
SFTP Operational
90 days ago
100.0 % uptime
Today
WebDAV Operational
90 days ago
100.0 % uptime
Today
Background Jobs, including Sync and Webhooks Operational
90 days ago
100.0 % uptime
Today
Remote Server Integrations (Sync and Mount) Operational
90 days ago
100.0 % uptime
Today
Files Tools Operational
90 days ago
100.0 % uptime
Today
USA Region Operational
90 days ago
100.0 % uptime
Today
Canada Region Operational
90 days ago
100.0 % uptime
Today
Australia Region Operational
90 days ago
100.0 % uptime
Today
EU (Germany) Region Operational
90 days ago
100.0 % uptime
Today
UK Region Operational
90 days ago
100.0 % uptime
Today
Japan Region Operational
90 days ago
100.0 % uptime
Today
Singapore Region Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 7, 2026

No incidents reported today.

Jun 6, 2026

No incidents reported.

Jun 5, 2026
SFTP Login Failures for ed25519 key-based authentication only in all regions
Resolved - We resolved an incident on the Files.com platform that caused SFTP logins using ed25519 SSH keys for authentication to fail.

This incident impacted a small portion of users on our platform. Only SFTP, and only key-based logins using ed25519 keys were impacted by this incident. No other services or authentication types were effected.

This incident occurred between from 17:13 UTC on 6/4/26 and 15:12 UTC 6/5/26, and was fully resolved by a code deploy.

We will provide a detailed postmortem and RCA for this incident.
Jun 5, 08:00 PDT
Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026
Uploads, create, update and delete operations failures
Resolved - Between 13:00 and 13:39 UTC, a platform-wide issue occurred, resulting in all uploads, as well as create, update, and delete operations to any resource to fail. Logins and listings were unaffected. The issue has been resolved.

We apologize for the inconvenience. A full postmortem will be published here once available.
May 26, 07:06 PDT
May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

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