All Systems Operational

Core Services / API Operational
90 days ago
100.0 % uptime
Today
Web Interface Operational
90 days ago
100.0 % uptime
Today
FTP/FTPS Operational
90 days ago
100.0 % uptime
Today
SFTP Operational
90 days ago
100.0 % uptime
Today
WebDAV Operational
90 days ago
100.0 % uptime
Today
Background Jobs, including Sync and Webhooks Operational
90 days ago
100.0 % uptime
Today
Remote Server Integrations (Sync and Mount) Operational
90 days ago
100.0 % uptime
Today
Files Tools Operational
90 days ago
100.0 % uptime
Today
USA Region Operational
90 days ago
100.0 % uptime
Today
Canada Region Operational
90 days ago
100.0 % uptime
Today
Australia Region Operational
90 days ago
100.0 % uptime
Today
EU (Germany) Region Operational
90 days ago
100.0 % uptime
Today
UK Region Operational
90 days ago
100.0 % uptime
Today
Japan Region Operational
90 days ago
100.0 % uptime
Today
Singapore Region Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 3, 2026

No incidents reported today.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026
Resolved - We have resolved an incident causing failures to load the Files.com Editor in our web interface.

This incident was resolved at 19:45 UTC on January 20th.

Office documents can once again be previewed and edited in the built-in Files.com Editor.

We apologize for the inconvenience that this incident caused. We will perform a full postmortem on this incident and publish the report here when it is available.

Jan 20, 12:02 PST
Investigating - We are investigating an incident causing failures to load the Files.com Editor in our web interface.

This incident only impacts the built-in Files.com Editor for previewing and editing Office documents. This incident does not impact the previewing of images, PDFs, or plaintext files, and this incident does not impact customers using the Microsoft Office editor.

Customers who need to urgently view or edit Office documents can still download those documents locally.

We will post updates to this incident as we have them.

Jan 20, 11:44 PST