All Systems Operational

Uptime over the past 90 days. View historical uptime.
Core Services / API Operational
90 days ago
100.0 % uptime
Today
Web Interface Operational
90 days ago
100.0 % uptime
Today
FTP/FTPS Operational
90 days ago
100.0 % uptime
Today
SFTP Operational
90 days ago
100.0 % uptime
Today
WebDAV Operational
90 days ago
100.0 % uptime
Today
Background Jobs, including Sync and Webhooks Operational
90 days ago
100.0 % uptime
Today
Remote Server Integrations (Sync and Mount) Operational
90 days ago
100.0 % uptime
Today
Files Tools Operational
90 days ago
100.0 % uptime
Today
USA Region Operational
90 days ago
100.0 % uptime
Today
Canada Region Operational
90 days ago
100.0 % uptime
Today
Australia Region Operational
90 days ago
100.0 % uptime
Today
EU (Germany) Region Operational
90 days ago
100.0 % uptime
Today
UK Region Operational
90 days ago
100.0 % uptime
Today
Japan Region Operational
90 days ago
100.0 % uptime
Today
Singapore Region Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jan 13, 2026

No incidents reported today.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026
Sites with Custom Domains only: Failures Uploading and downloading to Remote Server Mounts
Resolved - We have resolved an issue which caused upload and download failures for customers using both Custom Domains and Remote Server Mounts.

From 16:14 to 16:28 UTC, Customers using both Custom Domains and Remote Server Mounts experienced failures in uploads and downloads to those folders on a Remote Server Mount. These failures manifested as Internal Server Error messages or similar messages on other protocols. Additionally from 21:45 to 22:55 UTC a smaller subset of customers using both Custom Domains and Remote Server Mounts experienced failures in uploads (but not downloads).

This incident only affected remote server mounts, and only affected sites with Custom Domains.

We understand that many customers rely on Remote Server Mounts for time-critical workflows, and even a brief interruption is unacceptable. We apologize for the disruption and appreciate your continued trust in Files.com. If you have any questions, please reach out to our Support team at any time.
Jan 9, 15:45 PST
Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.

Jan 1, 2026

No incidents reported.

Dec 31, 2025

No incidents reported.

Dec 30, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage