Delays To Batch and Scheduled Operations

Incident Report for Files.com

Resolved

We have resolved a situation causing delays to batch and scheduled operations, including but not limited to scheduled and ad-hoc syncs, moves, copies, file transformations, automations, webhooks, batch deletes, email delivery, previews, and similar batch operations.

Operations were delayed beginning at 3:58 AM PST and ending by 4:22 AM PST. All operations did successfully complete despite delays.

This situation was only a delay of scheduled and batch processing and did not affect real-time operations such as FTP, SFTP, AS2, and other operations where Files.com acts as a server.

Posted Apr 20, 2023 - 02:00 PDT