Authentication Issues
Incident Report for Files.com
Resolved
All services have been restored and are operating normally. We have reverted a change, and are continuing to investigate the root cause. We will follow up with an Incident Report within ten (10) business days including the root cause and steps taken to address the root cause. If you need additional support, please do not hesitate to contact our Customer Success team by email, live chat, or phone. Thanks for your support while we resolved this issue.
Posted Oct 18, 2021 - 09:50 PDT
Investigating
Some customers have reported authentication issues. We are investigating.
Posted Oct 18, 2021 - 07:45 PDT
This incident affected: SFTP.