SFTP and Google Drive remote server failures on certain sites

Incident Report for Files.com

Resolved

This incident affected SFTP and Google Drive remote server syncs and mounts on a portion of customer sites, and has been resolved at the time of this posting.

We have resolved an incident causing failures in remote server connections from Files.com to SFTP and Google Drive remote servers. The incident did not impact connections to or from Files.com that do not involve SFTP or Google Drive remote servers.

This incident occurred between the times of 6:10am Pacific to 7:05am Pacific on June 11th.

Posted Jun 11, 2024 - 07:22 PDT

This incident affected: Remote Server Integrations (Sync and Mount).