Certificate errors with publicly hosted folders

Incident Report for Files.com

Resolved

Public folder hosting has been restored and is now operating normally. As of 7:12 am Pacific, a fix has been implemented and we will continue to monitor the results. If you need additional support, please do not hesitate to contact our Customer Success team by email, live chat, or phone. Thanks for your support while we resolved this issue.

Posted Aug 12, 2019 - 07:18 PDT

Identified

We're currently experiencing a partial disruption with publicly hosted folders. The cause has been identified, and our engineering team is working to implement a solution. We will provide additional updates as soon as possible. Customers with urgent questions are encouraged to contact our Customer Success team by email. Thank you for your patience.

Posted Aug 12, 2019 - 06:54 PDT