Failures loading the Files.com Editor

Incident Report for Files.com

Resolved

We have resolved an incident causing failures to load the Files.com Editor in our web interface.

This incident occurred between the times of approximately 18:20 to 19:23 UTC on February 10th.

Office documents can once again be previewed and edited in the built-in Files.com Editor.

We apologize for the inconvenience that this incident caused. We will perform a full postmortem on this incident and publish the report here when it is available.

Posted Feb 10, 2026 - 10:30 PST