Elevated Errors – USA Region

Incident Report for Files.com

Resolved

We have resolved an SSL certificate configuration issue affecting a subset of servers in our USA region.

This incident occurred between the times of 17:33 UTC and 19:14 UTC and resulted in elevated error rates during this time window. Most traffic did operate successfully during this time window.

We are still in the process of determining the exact scope of impact.

Posted Apr 01, 2026 - 10:30 PDT