On September 9, 2019 at 11:31 AM Pacific, the Files.com team became aware of errors in the Files.com web interface affecting non-administrator users. The cause was identified, and a fix was implemented at 12:36 PM Pacific. We are continuing to monitor the results. If you need additional support, please do not hesitate to contact our Customer Success team by email, live chat, or phone. Thanks for your support while we resolved this issue.