Issues uploading to non-USA regions via the web interface
Incident Report for Files.com
Resolved
On July 9, 2019, the Files.com team received reports of issues uploading to non-USA regions via the web interface.

The cause was determined to be related to an update to our Content-Security-Policy header, a security header used by web browsers, which did not account for non-USA regions.

The scope was determined to be: users of certain web browsers were unable to upload or preview files that weren't stored in the USA region.

The header was fixed at 8:23 AM PST and testing confirms resolution.

We greatly appreciate your patience and understanding as we resolved this issue. If you need additional assistance or continue to experience issues, please contact our Customer Success team.
Posted about 2 months ago. Jul 09, 2019 - 09:46 PDT
This incident affected: Web Interface.